The double during November Logistics slow not receipt Alipay play shall automatically

Original title: slow receipt Alipay automatically play shall not participate in Taobao yellow diamond-level buyers Luan Ms. Lynx double eleven activities.However, the Gucci Outlet, not a pleasant shopping experience, have not received the goods, Lynx Alipay models had to call the seller, Returns problems. My online shopping for so many years the most crazy, Ms. Luan said. Ms. Luan said, Lynx double eleven day she bought a lot of things, underwear, warm clothes, down jackets, bags and so on, but the logistics to force too.Mark Bronte underwear she purchased, for example, double eleven photographed, seller same day shipping, but the courier to reach the hands of Luan November 22.That is to say, the courier go on the road for 12 days. Leaving Ms. Luan depressed,, Ms. Luan like to return to the inappropriate size.She logged on Taobao after the discovery, the system has automatically confirm receipt, the money has to call the seller.According to the the Lynx trading rules, the buyer should money hit Alipay, until the buyer confirms receipt, the purchase price will be from the Alipay payment to the seller.However, buyers choose the logistics courier, EMS, since the seller 10 days after the date of shipment, even if the buyer does not confirm receipt, the system will automatically confirm receipt and call the seller to the purchase price. Ms. Luan said, has failed because the system has automatically confirm receipt, return shipping insurance when she was shopping.Ms. Luan contact the seller, an after-sales customer service said Ms. Luan first return the clothes, then compensation for Ms. Luan freight.But wait until Ms. Luan pay the shipping charges will be refunded the clothes, the other after-sales customer service said compensation freight, Gucci UK, and said yesterday that customer service is a bit dizzy.Ms. Luan is still dealing with the after-sales, but so far, the problem has not been resolved. The consumer evaluation Returns Ms. Luan winter shall warm pajamas in the day is still double eleven Lynx send slave flagship store to buy a lot of trouble, she received the goods, because the size of the inappropriate demand a replacement. But the seller says, has been out of stock, replacement must wait until a week later.This means turtle speed logistics, Ms. Luan even a week to replacement.For the current logistics situation, she felt very helpless. Should be extended to confirm the time of receipt Ms. Luan Gucci Bag, similar to double of eleven such a large-scale promotional activities, the Lynx system services should be considered thoroughly, to develop plans in advance, based on double eleven such special to adjust automatically to confirm the time of receipt. Paypal chargeback, it is best to be able to advance to a consumer debit remind Otherwise, the system will automatically play shall consumers will get the goods as soon as the goods in question, it is difficult to negotiate with the seller. The Lynx responded buyer play money time Lynx customer service responded that the matter may request a delay, play shall automatically before have not received anything, buyers can find sellers play shall delay time, in order to avoid unnecessary trouble.Extension of time for five days, 10 days, 15 days.And can be repeatedly extended. If the goods are received before the system has automatically play money, consumers can click to apply for after-sale rights.Get the goods, if the goods are no problem to cancel the rights, if there is a problem you can submit relevant evidence, apply for a refund return. Third-party evaluation of Lynx should have more tips, e-commerce analyst at Analysys Shou sent this view express slow lead buyers confiscated arrival system has automatically play shall direct responsibility of such a thing, but the Lynx sellers the responsibility.This shows that Taobao rules are imperfect, an adjustment can be done under special circumstances is best.But for the Lynx, adjust a system is not easy.Lynx have the option to delay the transaction time, but in this particular case, there should be more risk warning. Beijing News reporter cone. (Editor: